Sending your parcel
The parcels are usually shipped within 48 hours after receipt of your payment. The standard shipping method is Colissimo with tracking number, delivered without signature. If you want a delivery with signature, an additional cost applies, thank you to contact us. Regardless of the shipping method chosen, we provide you as soon as possible a link that allows you to track your parcel delivery online.
Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to make your purchases into a single order. We can not group two separate orders and you will have to pay the shipping costs for each of them. Your package is shipped at your own risk, special care is taken to the parcels containing fragile products.
All objects are packed in such a way as to avoid break-in. By default the boxes containing butterflies are not sent by parcel, at your request one can do it, but one should not be held responsible for small parts (legs, antennas ...) that would come to detach during the transport.
This is the only choice of delivery for some of our products that we consider too fragile to transit through the Post or too bulky / heavy.
Your purchases can be handed to you by appointment in Dijon or an event we are present.
Our dates for 2016:
July 24th: Dijon
13 and 14 August: Mezilles
August 28th: Dijon
September 25th: Dijon
10 and 11 December: Besançon
Do not hesitate to contact us before placing your order in case of doubt.